PLEASE READ BEFORE ORDERING
FAQ / Order Info
Please read this before buying so your order can be completed smoothly. Orders are handled in the order they are received.
How long does delivery take?
Delivery time depends on the product, queue size, order details, and how quickly the required information is provided. Some orders can be completed quickly, while personal account services or orders that require login codes may take longer.
Is it first come, first served?
Yes. Orders are completed in the order they come in. Asking multiple times where you are
Do I need to check my email?
Yes. After checkout, check the email used on your order for delivery instructions or follow-up questions. If information is missing, incorrect, or delayed, your order may take longer to complete.
What if I enter the wrong password or account information?
Please double-check your login details before submitting them. Wrong passwords, password resets, missing codes, or incorrect account details can delay your order.
What if my account has 2FA?
If your Microsoft/Xbox account has 2FA enabled, please be available to send the code quickly. You can also temporarily disable 2FA while your order is being completed, then turn it back on afterward.
Do you refund wrong orders?
Please read the product title, description, platform, and package details before buying. If the wrong item is purchased, orders cannot usually be switched or reimbursed once work has started.
What platforms are supported?
Platform support depends on the product. Read the product title and description before buying. If the listing says Xbox, PC, or PlayStation, that is the platform support for that specific product.
How do I get updates?
Watch your email after checkout. If you joined the Discord server, you can also use Discord support for order questions. The fastest way to keep things moving is to provide accurate information and respond when a code or follow-up is needed.